Subscription & Recurring Billing Terms

1. Subscription Agreement

These Subscription Terms govern all commercial recurring software access, SaaS platforms, and ongoing support plans provided by Ankit Rawat. By subscribing to a plan, you authorize recurring billing according to your selected billing schedule.

2. Billing Cycles & Renewal Schedules

Subscriptions are billed in advance on a recurring cadence corresponding to the chosen plan:

• Monthly: Billed every 30 days from the initial activation date.
• Quarterly: Billed every 3 calendar months.
• Half-Yearly: Billed every 6 calendar months.
• Annual: Billed every 12 calendar months (1 year).
• Biennial: Billed every 24 calendar months (2 years).

Each automated cycle generates an official sequential tax invoice linked to your customer record in the Customer Portal.

3. Recurring Authorization & Payment Processing

When purchasing a subscription, you authorize recurring charges via the registered payment method (e.g. Razorpay auto-debit, standing UPI mandate, credit/debit card recurring mandate, or automated invoice settlement).

In the event of an automated charge failure, our billing engine initiates retry attempts. A 3-day grace period is provided during which services remain active while you update payment details. If renewal payment is not settled upon conclusion of the grace period, the subscription status transitions to past_due or suspended.

4. Plan Upgrades & Downgrades

Customers can modify subscription tiers via the Customer Portal. When upgrading to a higher tier, pro-rated charges for the remainder of the current billing cycle will be calculated and invoiced immediately. Downgrades take effect upon the commencement of the subsequent renewal period.

5. Cancellation & Termination Workflow

You may cancel your subscription at any time without cancellation penalties through the Customer Portal or by submitting a written request to our Support Desk.

• Upon cancellation, the subscription is marked cancellation_pending.
• You retain full access to the subscribed software and features through the conclusion of the current prepaid billing period.
• No further recurring renewal charges will be billed after the conclusion of the current term.

6. Account Reactivation & Support

A cancelled or suspended subscription may be reactivated at any time by settling outstanding renewals in the Customer Portal, at which point the subscription status is restored to active.